Frequently Asked Questions (FAQ's)
Support related FAQ's are towards the bottom
What is Elysian and what does it do?
Elysian empowers people to transcend themselves in a way they've never been
able to before by providing a gateway where they can connect and interact with
others virtually, through a virtual version of themself. Our advanced Conversational
Ai Builder is the first of it's kind application that enables anyone to effortlessly
create a life-like virtual version of themselves, so that others can experience
the feeling of connecting with them anytime, 24/7/365.
Is Elysian a social media
platform? And if so, how is it different from the others?
Social platforms can sometimes feel like one way street, and often leave us
feeling more disconnected. Elysian changes that by providing an environment,
where people can connect in a more intimate way. Our platform enhances existing
connections and fills a void that current social media platforms fail to fulfill.
If you've ever wanted to experience the feeling of interacting one-on-one with
a celebrity, or a relative who has past, you may be in luck!! Elysian is a place
where everyone can connect, anytime, anywhere, and with anyone.
How do I connect with others peoples Virtual Self?
Set up a FREE account, and then simply do a search on our site for the persons
name your looking for. If they've created a Virtual Self, your in luck. If not,
send them a link to our site, and ask them to set one up. You can also start
by browsing through some of our favorites. If
you know their Elysian Username, you can access their profile page directly
by typing in https://elysianai.com/insert_username_here.
For details about setting up your FREE account, please visit the About
Us page.
Does it cost to interact with other peoples Virtual Self?
Anyone can browse our site and view the Avatar profiles. Account setup is required
in order to connect with the Avatars. Each new account is provided with some
complimentary credits at initial sign up, so you can try it for FREE. After
your credits have been used, the purchase of additional credits is required
in order to connect with others Avatars. View pricing
What do I need to create my own Virtual Self?
Sign up for a FREE account. Once your account is set up, go to the My Avatar
area within your Settings. Add a photo, short audio clip of your voice (approximately
2-3 minutes long), select a personality profile, and complete your bio profile
information. Elysian handles all the magic from there, and the life-like Virtual
You will come to life in just minutes. Once the Virtual You is created, share
your custom link with your friends so that they can connect with you, or have
them search for you when they visit our site. For best results, see our Best
Practices. For more details about setting up the Virtaul You, please visit
the About Us page.
Does it cost to create my own virtual Self?
You can create your Virtaul Self for FREE. It will then remain active for 14
days. After 14 days, there is a nominal annual fee in order to remain active
(so others can connect with You). View pricing
What happens to my Virtaul Self if I don't Activate it, and renew it each
year?
The Virtual You data will remain in our system, though it will be inactive.
You can then Activate it at anytime, or completely delete your account.
How much are credits?
Please view our pricing page for details.
Do my credits expire?
No. Any credits you purchase will not expire as long as you don't delete your
account. You'll recieve some FREE interaction credits each month. They will
renew at the beginning of each month and credits do not carry over.
Do I have to use my own photo and my own voice?
Elysian is designed so that anyone can create a virtual version of themselves,
and allow anyone else to experience the feeling of interacting with them. Ideally
the platform will be utilized accordingly, however we understand that some people
may want to test the technology and maybe have some fun with it. As long as
you have the legal rights to a particular photo and voice, then feel free to
use it. We also do provide some alternative stock voice options for those who
do not wish to use their own voice. You can select one of the alternative voice
options while creating your Avatar. Please note that users are required to use
their own photo and voice in order to be eligible to receive an account verification
checkmark.
Can I use a different photo for my Virtual Self, then I use for my profile
photo?
Yes. See our Best Practices page for details
on creating the Virtual You.
Can I change the photo/image that I'm using for my virtual Self?
Yes. You can change the photo/image at any time in the Settings area. However,
please note that there is a nominal fee for each time you change the Virtual
You Photo.
Can I change the voice that I'm using for my Virtual Self?
Yes. You can change the voice at any time in the Settings area.
Can I change the personality profile
that I'm using for my Avatar?
Yes. You can change the personality profile at any time in the Settings area.
Can I activate someone else's Virtaul Self that is inactive?
Yes. It is possible for another user to renew/activate someone else's Virtual
Self (i.e. A Grandchild wants to activate a Grandparents Avatar). Please contact
us for details.
What level of customization is there for my Virtual Self?
It is our goal for every Virtual Persona to resemble it's owners individual
characteristics as closely as possible. Our advanced Conversational Ai Builder
enables you to supply enough data to accomplish this, including your own image,
voice, personality, and bio profile information. Advanced Ai modeling and development
is avaialable. Please contact us for details.
Why would I want to create a Virtual Self?
We may be mere mortals but our Legacy endures. We're remembered, and memorialized
through writings, pictures, videos, and more. And although pictures, and videos
go a long way to help archive who we are, or who we once were, they don't come
close to providing the experience of a one-on-one interaction. Elysian empowers
us to preserve some of the key elements that make us who we are, and present
them in a way that provides future generations with the incredible feeling of
interacting with us, and the sense of actually being together. Elysian makes
it possible fore anyone to create a timeless legacy that will endure for generations.
Imagine, your great-great-great grandchildren will be able to experience what
it would be like interacting with you 100's of years from now. View additional
use cases for celebrities &
influencers, business professionals,
and content creators.
Why would a celebrity,
or social influencer want to establish a Elysian account?
Most celebrity and influencer fans would be elated to have the opportunity to
either meet them in person, or somehow interact with them. Obviously, there's
just not enough time in a lifetime to physically interact with thousands of
people. Elysian empowers celebrities and influencers to enhance their connections
and transcend their physical limitations by allowing their fans to experience
the incredible feeling of interacting with them, one-on-one. Something they
would have otherwise never have had the opportunity to achieve. View
additional details
Can I earn revenue from
Elysian?
Yes. Elysian users have the opportunity to share in the revenue their Virtual
Persona's produce. Revenue is produced when other users connect with your Virtual
Self. View details
What are the "Unique Connections" and "Total Time" displayed
on the Avatars profile page?
"Unique Connections" represents the total number of unique Elysian Users who
have connected with that Virtual Persona. "Total Time" represents the total
time (Hours:Minutes:Seconds) that all other Elysian users have connected with
that Virtual Persona.
What does the checkmark
mean?
The checkmark represents a user who has been verified and has completed the
required KYC docs. No Checkmark means the user has NOT been verified and has
NOT completed any KYC docs. View KYC requirements
Is there a fee to receive
a verification checkmark?
No. Verification is free.
How is it that I can
connect with someone who has passed?
Elysian makes the improbable, possible by allowing people to experience the
incredible feeling of interacting with a relative or a famous person who has
passed? If the individual had established an account prior to passing, your
in luck. If not, the estate of the person could createw their Virtual Persona
on their behalf, by having the rights to their likeness and providing Elysian
with the required data for creation.
I have a relative who has passed, and would like to create their Virtual
Persona. Is that possible?
Yes. As long as you have the rights to their likeness, and have about 2-3 minutes
of audio of them, and a good photo, then you can create a Virtual Persona on
their behalf. If you have more questions about setting this up or need assistance,
please contact us.
I created an account,
but don't see my profile when searching in the search results?
Only users who have created a Virtual Self (and active) will show up in the
search results. Users who have not created a Virtual Self will still have a
profile page (https://elysianai.com/my_username) and be able to connect with
others, but will not be listed in the search results.
What languages do you
support?
Most languages are supported.
What files should I upload
for my voice?
The quality of the voice samples you upload will influence the quality of the
output voice we generate. We recommend uploading 2 minutes or longer of clear
audio file. (.mp3 are preferred. However, .m4a, and other audio file formats
are also supported). Max 10MB containing a single speaker with no music and
background noise. Please visit our best practices
page for more information.
Are there any restrictions on what voice I can use?
You must be the rightful owner of the files you upload to the Platform. You
are responsible for all files you upload to and generate on the platform, and
for the consequences of publishing those files elsewhere. Elysian claims no
rights over the files you upload to the platform, except the right to review
said files in accordance with local laws. If you are unsure about whether you
can publish content featuring a voice file, we advise that you consider your
domestic law's stance on copyright before publishing any such content.
Is there a way to make my voice sound more like me?
The quality of the voice is dependant upon the quality of the data that is provided
by the users. Therefore some individuals Virtual Persona's may sound closer
to their owners than others. If you think your voice could be improved, please
try to upload a more clear voice sample. Also the longer the sample, the better
the output. Please visit our best practices
page for more information. Enhanced voice customization is available. Please
contact us for more information.
Is my data safe?
Your data is completely safe with us. We don't share it with anyone and don't
use it to run ads. Privacy and security is a top priority.
Can I deactivate my Avatar?
Yes. Users have full control of their own data. They can make changes, and deactivate
their Virtual Persona if they don't want anyone to connect to it.
I'm concerned about the
potential for mal-intent with the use of my voice?
Although the custom voices that our AI produces resembles the owners very closely,
there are many technologies on the market that can easily detect with certainty
that the voice has been reproduced by a computer. In addition, most of the audio
generated by our AI will be watermarked, so that it can be traced back to us.
Suffice to say that if you've ever posted audio or video to a social media platform
or any other publicly accessible platform that includes your voice, and there
is someone who is determined to use that voice for mal-intent, there are plenty
of other tools already available on the market for them to do so. Utilization
of any voice that is not the owners, or an entity who has rights of the owners
is a strict violation of our TOS, and all known infringements
will be reviewed and actioned accordingly.
I'm concerned that my Virtual Person's responses might not 100% reflect
how I might reply.
One of our goals is to allow anyone who wants to create their own personal Avatar
to be able to do so, and making it as affordable as possible. Therefore, by
default, our standard Conversational Ai Builder utilizes our general AI modeling
engine. The more data you include within the profile settings, the more closley
your Virtual Persona will resemble the real you. We've also implemented some
general filters in order to maintain neutral positions with respect to polarizing
social and political topics, as well as offensive, or romantic innuendoes. We
are continually working to improve our technology in order to provide users
with more enhanced customization options and features. Each Avatar includes
a disclaimer within their profile. Advanced customization is available for more
enhanced individual characteristics, and personalization. Please contact
us for information about customization options.
What is your
policy regarding protecting the rights of the owners voice?
We're committed both to respecting intellectual property rights and to implementing
safeguards against the potential misuse of our technology. Our TOS
prohibits malicious use of our technology towards any purpose which can be deemed
illegal or harmful. In addition, Avatars with a checkmark have provided KYC
documentation. In some instances we may use recognizable voices. We do so for
entertainment, or demonstration purposes, and the data is either open-source
or belong to the public domain, and in contexts which are so far as possible
socially and politically neutral. At the same time, Avatars that are designated
as not the real person (ex. @like_TomCruise) are clearly marked within the profile
as to not mislead or misrepresent anyone. We seek to support voice owners and
their licensors in claiming their rights and all known infringements will be
reviewed and actioned accordingly. Users who are establishing an Avatar as a
representative of someone must secure permission from the voice owner(s) for
such use.
Do I own the files I
upload?
Yes, we claim no rights over the files our users upload to the Platform, except
the right to review said files in accordance with local laws. You retain full ownership
of all of your contributions and any intellectual property rights or other proprietary
rights associated with your contributions. We claim no Intellectual Property Rights over
the Files you Upload or the Content you Generate using our Services, including the recordings
of your own voice, and we will not use the Files you Upload to independently generate any content
outside of the Elysian platform.
The Username (@username) I'm trying to register
is showing not available, but there doesn't seem to be any current account using
that name?
Usernames can only contain alphanumeric characters (letters A-Z, numbers 0-9)
with the exception of underscores (_). They must be a minimum of 7 characters
and a maximum of 25 characters. If you believe a specific username might be
available and would like to request the use of a username that is showing as
not available, please contact us.
Do you have an app for iOS or Android?
Currently there is no Elysian app. The ElysianAI.com website works well on desktops
and mobile. This allows us to update Elysian without asking users to constantly
update an app.
Support FAQ's
Q. I'm trying to set up an account but I didn't receive a confirmation email.
A. If you did not recieve your confirmation email, please check your spam folder.
If you need additional assistance setting up your account, please contact our
support team.
Q. How do I interact with the peoples Virtual Persona's?
| 1. Setup a FREE Account. (You'll receive some FREE interaction
credits each month.) 2. After Setup, search for your favorite persons name in the top search area. Or, view our favorites. 3. Click on the Connect button. 4. Once on the connect page, you can start interacting by using your mic, or by typing. |
Q. How do I create my own Virtual Self?
|
1. Setup a FREE account. 2. Go to My Avatar 3. Complete the setup. Provide a Photo, 2-3 minutes of Voice Audio or Select from Stock Voices, select an AI Personality Profile, Complete your bio information and Save. For optimal results, please view our Best Practices 4. Waite about 2-3 minutes while Elysian creates the lifelike Virtual You. 5. If you want to interact with your own Persona, click on your @my_username in the top right, and then Connect. |
Q. I get an error when uploading my photo.
A. Photos should be a .jpg, .gif, or .png file. If your photo was rejected,
please try uploading a different photo. Photo's may be rejected if they resemble
a famous celebrity. If you continue to experience issues or you are a famous
celebrity, please contact our support team.
Q. In my settngs area, why is my "Total Time" different than my
"Total Time Since Last Payout"?
A. There are several reasons these numbers might be different. If you connected
with your own Persona, that time is not counted towards your earnings. Only
time that others connect with you will count towards your earnings. If you've
earned enough, and have requested a payout, then your "Total Time Since Last
Payout" will reset. Your "Total Time" will always reflect, the total time that
all users, unluding yourself have connected with you from the first day you
set up your Virtual Self onward. This "Total Time" will also display in your
public profile to other users.
Q. I did not get a response from the Avatar.
A. If you have planty of credits, and did not get a response, please refresh
your screen, and try again. If you lost some credits as a result, please notify
our support team.
Q. My complimentary monthly credits did not reset.
A. Every user receives complimentary interaction credits that reset at the beginning of each month. If you did not
receive your credits please contact our support team.